Senior System Administrator Engineer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

DESCRIPTION

You are curious, persistent, logical and clever – a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior System Administration Engineer . Scroll down to learn more about the position’s responsibilities and requirements.

RESPONSIBILITIES

Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services

Provide technical assistance and support as part of a global 24×5-support organization

Work closely with Engineers and Product Managers to improve the product and make our customers successful

Change requests and incident ticket handling for the remaining Infrastructure Teams – Incident Management, Problem Management and Change Management

Provide technical and developer support to customers using Cloud Platform products, solutions and APIs

Follow notification and escalation procedures

Follow standards for communications with business involving operational issues

REQUIREMENTS

At least 3 years’ experience as a Systems Engineer or a combination of Networking and System Administrator

Strong knowledge of Linux/UNIX and Windows Server

Familiarity with shell scripting

Familiarity with multitasking and multiprocessing

Capable to setup monitoring, conduct performance audit and performance optimization

Strong understanding of administration (user accounts, permission models, access control)

Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.)

Experience troubleshooting Linux performance (CPU, memory, I/O)

Strong troubleshooting skills and familiarity with common Linux troubleshooting tools (vmstat, iostat, lsof, strace)

Familiarity with SQL

Familiarity with cloud computing

Strong business ownership and customer focus

NICE TO HAVE

Experience in VMs (Google Compute Engine, VMware, Amazon EC2, etc.)

Familiarity with BigQuery, Cloud Storage and CloudSQL

Coding ability in one or more languages (Java, Python, C++ etc.)

Familiarity with software commonly used on VMs (MongoDB, Hadoop etc.)

Experience in deploying and managing distributed systems and clusters

Familiarity with web and mail protocols (HTTP, TLS, SMTP, etc.)

Expected to be able to follow and understand a defined ITIL/ITSM process, train other team members, and contribute in process improvement

WE OFFER

Career plan and real growth opportunities

Unlimited access to LinkedIn learning solutions

International Mobility Plan within 25 countries

Constant training, mentoring, online corporate courses, eLearning and more

English classes with a certified teacher

Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)

Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)

Flexible work schedule and dress code

Collaborate in a multicultural environment and share best practices from around the globe

Hired directly by EPAM & 100% under payroll

Law benefits (IMSS, INFONAVIT, 25% vacation bonus)

Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)

13 % employee savings fund, capped to the law limit

Grocery coupons

30 days December bonus

Employee Stock Purchase Plan

12 vacations days plus 3 floating days

Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)

Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more

Monthly non-taxable amount for the electricity and internet bills

CONDITIONS

By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice (https://www.epam.com/applicant-privacy-notice) and Policy (https://www.epam.com/privacy-policy)